Apple held their iPhone 4 "antennagate" press conference today and did not give much ground. They acknowledged issues with the iPhone 4, but said those issues affected a small number of users. Like many people predicted, Steve Jobs tried to convince the world that the data suggests there is a small problem that has been blown out of proportion. Do you believe him?
Here are Steve's data points today:
Apple has sold over 3 million iPhone 4s.
The death grip signal degradation thing happens to a lot of smartphones, including the BlackBerry 9700, Samsung Omnia 2, and HTC DROID Eris.
0.55% of iPhone 4 owners have called in to AppleCare to complain of reception issues.
The return rate on the iPhone 4 at AT&T stores is 1.7% compared to 6% for the iPhone 3GS last year. (What is the return rate at Apple Stores???)
The iOS 4.0.1 released yesterday will fix an error in the signal calculation algorithm that Apple uses to display the number of bars.
Apple will give free bumpers to all iPhone 4 users until September 30. If you already bought a bumper you'll get a refund.
Apple acknowledged an issue with the proximity sensor and a software fix will be issued soon.
Apple has posted a video of the press conference at the link below.
Here are Steve's data points today:
Apple has posted a video of the press conference at the link below.